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Regarding the definition and handling of abnormal transactions

2014-01-19
Because abnormal transactions will occupy a large amount of network resources, in addition to affecting the stability and efficiency of the trading system, it will also hinder normal investor transactions. In order to protect the fairness of online transactions and the rights and interests of normal investors, the company must never accept the continued occurrence of abnormal transactions. It is also absolutely unacceptable for customers to use plug-in software (that is, any third-party auxiliary software that is not issued by the company) to place orders. In addition, we will also resolutely crack down on any transactions that take advantage of operating platform vulnerabilities, network delays, network failures, quotation errors or quotation system vulnerabilities.
 
(1) Definition of abnormal transaction:
 
1. The same account uses multiple computers or mobile devices / the same customer uses multiple accounts to conduct "intensive transactions", which is misleading information that is intended to cause the market to cause huge turnover.
 
2. If 50% of the transaction volume of the suspected abnormal transaction is held for less than 10 minutes, this account is defined as an abnormal transaction. The company will freeze and review the account, and the review time needs to be extended to 30 days.
 
3. If the holding time of 30% of the transaction volume of the suspected abnormal transaction is less than 5 minutes, this account is defined as an abnormal transaction.
 
4. 30% of the transaction volume of the suspected abnormal transaction belongs to the hedging lock order established within 5 minutes, and this account is defined as an abnormal transaction.
 
5. There is an unusual change in the number of transactions, such as an instantaneous change from 0.1 to 0.5 hands to 5 to 10 hands.
 
6. For suspected abnormal trading accounts other than the above definitions, the company may also conduct further review and put them on the frozen list. The company reserves the right of final interpretation.
 
(2) Handling methods of abnormal transactions:
 
1. The loss of the transaction order of the abnormal trading account reaches 15% or more of the transaction principal, no processing will be done, and the balance in the account will also be issued to the customer.
 
2. If the transaction order loss of the abnormal transaction account is less than 15%, 10% of the capital injection amount will be charged immediately as the cost of the abnormal transaction, and then the balance will be issued to the customer.
 
3. The transaction order of the abnormal trading account is profitable, and all profits will be deducted immediately and 10% of the capital injection amount will be charged as the cost of the abnormal transaction, and then the balance will be issued to the customer.
 
4. If the company deducts the cost of the abnormal transaction in the abnormal transaction account for the mandatory liquidation loss caused by the customer, the customer shall be responsible for the loss.
 
The company has the right to freeze the accounts of suspected abnormal transactions until the review is completed. After the relevant account is frozen, any funds in and out will be suspended immediately and no transactions can be carried out until the review process is completed. All expenses and profits involved in abnormal transactions will not be issued and will not be notified otherwise.
 
**Prestige International reserves the right to modify the terms and rules without prior notice if there are any changes

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  • Email:cs.support@prestigegroup.com.hk

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